Find better care for your family.
Welcome MIT graduate students to your Care.com benefit.
Family life is unpredictable. As an MIT graduate student, you can use short-term backup child care when regular child care or school arrangements are disrupted by school closings, vacations, spousal travel, provider illness, or when a child is mildly ill. You can also use backup child care when care is not normally available—to allow you to study for exams, attend MIT events, and participate in other school-related activities.
- Employees may submit Personal Network claims for Backup Care which took place between June 15, 2020 and July 15, 2020 (so long as the claim is submitted within 30 days of care). Please contact Care@Work Backup Care at firstname.lastname@example.org for assistance processing your claim. You must include: phone # associated with Care@Work account; date(s) of care; start time for each day; end time for each day; name of child(ren).
- You may not place a backup care request until an authorized credit card is listed on file. To avoid impeding future care requests, enter your credit card information during enrollment by clicking on Settings and selecting Credit Card Information.
- You may access your Care@Work benefits through a U.S. IP address only. If you wish to request U.S. care from outside of the U.S., you must connect through your VPN before signing into your mit.care.com account.